Position Summary: Achieve all Brands key performance indicators and targets. Provide high touch service to all customers at all times to deliver personalized service dependent on customer's needs across all generations and all ethnicities. Ensure brand is represented in a positive and professional manner at all times. Foster excellent working relationships on counter and with the wider business and retailer. Drive transactions by proactively promoting new products and additional tasks. Key Roles & Responsibilities: Achieve sales targets. Create ways to achieve sell through targets e.g. On counter Special Events. Ensure customers are treated professionally at all times/service excellence. Record all sales on a daily basis and be the sales expert. Recruit new customers to the brand. Monitor competitor brands. Ensure client registry is kept up to date at all times. Inform all clients timely of promotions and special events. Record all sales daily according to the standard. Handle all customer returns according to policy. Organize in-store promotions effectively and timely. Attend training courses as scheduled. Ensure knowledge levels are accurate and up to date. Maintain punctual and professional attendance. Wear a full, clean, and neat uniform at all times while on duty and ensure high personal hygiene standards. Keep counters, shelves, and cupboards clean and dust-free at all times. Remove discontinued stock. Ensure cleaning tools are stocked and in good condition. Ensure all testers are clean and in good condition. Maintain sufficient stock for all SKUs and promotions. Ensure display is per merchandising guidelines. Ensure that collateral corresponds with promotion. Consolidate sales records weekly and monthly as per required standard. Conduct monthly stock counts and record timely. Maintain stock levels according to standard. Submit reports accurately and timely. Qualifications: Grade 12. Retail Cosmetics/Fragrance Experience. Ability to work retail hours. Job: Retail - Store
Primary Location: Europe, Middle East, Africa-ZA-LP-Polokwane
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2414571
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