Tied Financial Advisor

JOB PURPOSE The Financial Advisor will be responsible for conducting financial needs analysisfor both Life and Investment planning needs, utilize extensive expertise toprovide financial advice to customers, grow client base and prospecting of newclients.
RESPONSIBILITIES Sales Opportunities CreationDevelop a personal network within the sales territory and represent theorganization at relevant industry events, sourcing of referrals, andrecommendations from existing customers and other contacts to identify salesopportunities, promote the organization, and enhance its reputation.Identify Personal Lines and Business Insurance opportunities.
Customer Needs ClarificationConsult with a range of customer representatives at different levels to identifythe outcomes they require, introducing relevant internal specialists and utilizingtheir expertise to gather and analyze complex customer data, clarify mid- tolong-term customer needs, and develop and agree to a specification of customerrequirements.
Conduct financial needs analysis, client portfolio analysis andprovide financial advice.
Sell Customer PropositionsIdentify the products or services that best meet the customer's stated needs, usepersonal expertise to propose quantities and product configurations, explain theselection to the customer, and invite the customer to make a purchase at thestandard price/terms and conditions of sale.
Customer OnboardingWalk customers through the advanced/custom features of the product/service,connecting those features directly with customer pain points.
Performance ManagementRespond to personal objectives, take appropriate actions to ensure achievementof agreed objectives and use performance management systems to improvepersonal performance.
Customer Relationships DevelopmentDevelop and implement a customer contact plan to communicate productlaunches and engage the potential customers in relevant sales campaigns tobuild new relationships.
Act as first point of contact for customer queries andcomplaints and resolve these, referring complex issues to others and ensuringthat the customer receives an appropriate response.
Client & Customer Management (External)Manage key client and customer relationships to maintain customer satisfaction,retention of clients and loyalty.
Client Document ManagementCreate and ensure compliance with a company wide document managementsystem.
Operational ComplianceDevelop knowledge and understanding of the organization's policies andprocedures and of relevant regulatory codes and codes of conduct to ensureown work adheres to those standards.
Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.Personal Capability BuildingDevelop own capabilities by participating in assessment and developmentplanning activities as well as formal and informal training and coaching; gain ormaintain external professional accreditation where relevant to improveperformance and fulfill personal potential.
Maintain an in-depth understanding ofFinancial Services Industry external regulation, and industry best practicesthrough ongoing education, attending conferences, and reading specialist media.
BEHAVIORAL COMPETENCIES Drives ResultsConsistently achieves results, even under tough circumstances.
For example,regularly pushes self to achieve outstanding outcomes; consistently establishesbold goals for own performance; is passionate about excellent results andsignificant contributions.
Shows great tenacity to complete goals/initiatives in atimely way.
Communicates EffectivelyDevelops and delivers multi-mode communications that convey a clearunderstanding of the unique needs of different audiences.
For example, tailorscommunication content and style to the needs of others.
Pays attention to others'input and perspectives, asks questions, and summarizes to confirmunderstanding.
PersuadesUses compelling arguments to gain the support and commitment of others.
Forexample, positions and packages ideas so that they will resonate strongly with awide variety of stakeholders.
Uses strong logic and compelling evidence.
Workswith others to find creative win-win solutions; achieves consensus throughcompromise.
Instills TrustGains the confidence and trust of others through honesty, integrity, andauthenticity.
For example, models honesty and authenticity and encouragesothers to be up front with one another.
Demonstrates reliability and places astrong emphasis on the team meeting its commitments.
Fairly represents others'positions.
Ensures AccountabilityHolds self and others accountable to meet commitments.
For example, tracksperformance and strives to remain effective, learning from both successes andfailures.
Readily takes on challenges or difficult tasks and has reputation fordelivering on commitments.
Manages ComplexityMakes sense of complex, high quantity, and sometimes contradictory informationto effectively solve problems.
For example, consistently looks at complex issuesfrom many angles; obtains a rich and deep understanding; swiftly cuts to thecore issue; skillfully separates root causes from symptoms.
Customer FocusBuilds strong customer relationships and delivers customer-centric solutions.
Forexample, solicits customer feedback and data; conveys a clear understanding ofthe level of service the team is providing; takes action when standards are notmet by team; aligns business process with customer needs.
Being ResilientRebounds from setbacks and adversity when facing difficult situations.
Forexample, deals effectively with crises and volatile situations.
Puts people'sfailures in perspective and helps them move forward.
Maintains calm inadversity; stays objective.
Uses hardships and difficult experiences as anopportunity for personal and team growth.
Interpersonal SavvyRelates openly and comfortably with diverse groups of people.
For example,recognizes even subtle social cues and nimbly responds to others' needs andpreferences.
Helps to defuse difficult interpersonal situations by showing highlevels of tact, sensitivity, and consideration.
Builds rapport with ease.
Plans and AlignsPlans and prioritizes work to meet commitments aligned with organizationalgoals.
For example, stays focused on plans and improvises in response tochanges, including risks and contingencies.
Aligns own team's work with otherworkgroups'.
Looks ahead to determine and obtain needed resources tocomplete plans.
Action OrientedTakes on new opportunities and tough challenges with a sense of urgency, highenergy, and enthusiasm.
For example, takes immediate, decisive, independentaction to resolve issues or problems.
Persists as needed.
Quickly andconsistently identifies and pursues beneficial new opportunities.
Manages ConflictHandles conflict situations effectively, with a minimum of noise.
For example,takes a positive approach to conflicts; helps dispel tension; seeks guidance andfeedback on managing conflict; delivers controversial viewpoints candidly andsensitively; does not take arguments personally.
SKILLS Computer skillsSupport business processes independently by understanding and effectivelyusing standard office equipment and standard software packages, whileproviding technical guidance as needed.Proficient in MS Office Product KnowledgeEstablished expert in the discipline and acts as the organizations authority forthe skill area.Life and Investment Product Knowledge Verbal CommunicationApply comprehensive knowledge to act independently and provide guidance andtraining to others on how to use clear and effective verbal communications skillsto express ideas, request actions and formulate plans or policies.
Action Planning and work schedulingWork independently supervision and provide technical guidance when requiredon how to develop appropriate plans or perform necessary actions based onrecommendations and requirements.
Writing skillsUse clear and effective writing skills independently and provide technical guidance when required on how to express ideas, request actions and formulateplans or policies.
Customer and Market AnalysisConduct research and analyzes data independently and provide technicalguidance as needed in order to develop a comprehensive understanding ofcustomer and market conditions that enables maximum return on investments.
Financial analysisApply concepts of knowledge / skill independently; also able to provide technicalguidance when required.
Closes EffectivelyWork independently and provide technical guidance when required to arrive atmutually beneficial commitments that help move the sales/client relationshipforward.
Effectively Presents SolutionsWork independently and provide technical guidance when required to clearlypresent solutions that link directly to the key objectives and challenges importantto the client.Aligns stated needs with solution benefits; Communicates offerings in acompelling way; Compels clients to a desire to act; Conveys initiatives topartners; Explains how the solution aligns with needs; Invests appropriate timeto understand core needs; Offers solutions at the optimal time.
Builds RapportWork independently and provide technical guidance when required to quicklyand effectively establish trust within the buying centers in the client'sorganization.Confirms understanding; Incorporates client''s point of view; Provides relevantcontext; Reinforces professional capability; Respects the client''s time; Showsempathy with buyer''s circumstances; Shows interest in buyer needs.
EDUCATION General EducationMatric / Grade 12 or SAQA Accredited Equivalent (Essential); 120 FAIS Credits(NQF5) in Wealth management (Essential); RE5 (Essential); 120 FAIS (NQF6) inWealth management/ CFP/ equivalent (Advantageous); EXPERIENCE General Experience 2 or more years experience as a financial advisor within financial servicesindustry with dealing in upper mass market and/or affluent client segment (Life &investment) (Essential) ADDITIONAL INFORMATION *SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH andits subsidiaries with certified evidence that their qualification(s) meet theequivalent NQF level required for this role at time of application.
As a registeredFinancial Service Provider, we are mandated to ensure that all ourrepresentatives are and remain fit and proper at all times.
By applying for thisrole, you consent to having your relevant qualification and or accreditation orconfirm that you are working towards meeting the competency requirements.
Youfurther consent to the relevant information being verified.