Position Overview: We are seeking a dynamic and customer-oriented individual to join our team as a Retail Assistant. The ideal candidate will have a passion for retail, a friendly and approachable demeanor, and a strong desire to provide exceptional customer service. This position will involve assisting customers, restocking shelves, and maintaining the overall appearance of the store. Key Responsibilities: 1. Customer Service: - Greet customers in a friendly and professional manner, ensuring a positive shopping experience. - Assist customers with their queries and guide them through the store, providing product knowledge and recommendations as needed. - Handle customer complaints or concerns with a problem-solving mindset and escalate issues when necessary. - Process customer transactions accurately and efficiently, using our point-of-sale system. - Maintain a clean and organized checkout area, ensuring it is fully stocked with necessary supplies. 2. Product Display and Merchandising: - Restock shelves, display racks, and ensure products are visually appealing. - Label and price products accurately, ensuring correct pricing and promotional signage. - Keep track of inventory levels and inform the store manager of any shortages or discrepancies. - Assist in implementing visual merchandising guidelines to showcase products effectively. 3. Store Operations: - Participate in regular inventory audits as required, ensuring accurate stock levels. - Ensure all areas of the store are kept clean, tidy, and well-maintained at all times. - Perform opening and closing duties, including cash register reconciliation, cleaning, and restocking for the next day. - Adhere to all company policies and procedures, including health and safety guidelines. Please note that only candidates selected for an interview will be contacted. To Apply: Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this position to (email/contact details). Must have matric Willing to relocate Oustpoken Customer service skills Team player