Duties and responsibilities: Manage the administration of testing scripts (including unit, integration, capacity, system, user acceptance and release) to maintain compatibility with existing applications, hardware and devices Prepare and submit detailed test reports to describe testing outcomes and assist developers in resolving defects Improve software quality through the development of skills, processes and tools used to design, build and test systems Maintain the information, technology and communication (ICT) quality management policies and processes that drive improvements in performance and customer satisfaction Test business solution processes for compliance against documented standards and provide input to improvement programs that enhance the quality of services to the business Coordinate and participate in HR recruitment processes Manage performance of a multicultural team through collaborative leadership Manage risk and dependencies Manage and coordinate delivery of multiple vendors or service providers Define defect and test management processes where applicable Manage execution of STLC activities for User Acceptance Testing Oversee projects/initiatives to ensure work is scheduled based on business priorities, risks, and team capacity Allocate resources based on business priorities, risks, and individual team members' strengths Support testing activities and creation of detailed UAT Test Plans, Test Approaches, Test Cases, and Test Completion Reports, including identification of test data and review of documentation Collaborate with domain experts and internal and external stakeholders integrating them with the project schedule Plan UAT activities and refine UAT effort estimates as needed Coordinate overall defect management for all UAT initiatives, including escalation and reporting Provide suitable solutions and advice for issues/errors based on the understanding of the system and client business processes Collaborate with team members to support release planning, estimation, and delivery processes Accountable for test data identification and management Assist in coordination of final business signoffs Report on overall testing progress within SDLC and STLC frameworks Manage internal and external stakeholder expectations through a defined engagement model Analyze, interpret, and summarize test data and metrics, and communicate the results to the project team, stakeholders, and management Review client requirements and prepare high-level effort estimates for proposed projects, enhancements, or defects Recommend defect resolution approaches based on root cause analysis Provide input to, or participate in, process improvement activities Recognize problems and respond, systematically gather information, sort through complex issues, seek input from others, identify and report root causes of issues, make timely decisions, use consensus when possible, and communicate decisions to others Create reports when needed as part of stakeholder management Assist in coaching junior staff by helping them to make decisions, solve problems, manage meetings, set goals, and assign testing responsibilities Assist in recruiting new staff, conducting interviews, and evaluating potential candidates Develop and maintain tools for verifying functionalities in a web application Work closely with the development team to identify areas for improvement Set up, run, and record tests for automated regression and functional testing, using available automation testing tools Perform root cause analysis in response to test failure reports Ensure that automated builds and test results are available for developers as needed Collaborate with software development teams to ensure effective test management throughout the project Qualifications and experience: IT Qualification or Equivalent Degree International Software Testing Qualifications Board (ISTQB) Foundation or Test Analyst Advanced Certification 5 Years of software testing experience 5 Years of experience in team management Experience in developing test automation tools and frameworks and knowledge of unit testing practices Experience in web development required Computer skills, especially in MS Office and Business Process Management tools Strong analytical skills with a demonstrated ability to analyze business processes and workflows Familiarity with Project Management will be an advantage Lean Six Sigma will be an advantage Video Entertainment experience will be an advantage #J-18808-Ljbffr