Role OverviewWe sell a global leading GRC SaaS solution which empowers more than 1 million users globally.TENDER ADMINISTRATORAs a Tender Administrator with a high attention to detail and love for administration, you will become a trusted asset to the team. You will play a crucial role in assisting with office administration and the bidding process for technology-related projects; assisting in the qualification of all tenders, completion, and compilation of tender documents. Achieve customer satisfaction by ensuring all duties are performed quickly and accurately.Reporting to: Head of OperationsReason for vacancy: Team expansionManagement level of role: This is not a management role.Working environment & travel: Exceptionally busy, team-orientated environment. Driver's license and own transport are essential. Ability to travel countrywide.Working hours: 07h30 - 16h00 or 08h00 - 16h30 or 08h30 - 17h00 (Hybrid)Key ResponsibilitiesAccuracy, correctness, 100% spot on, all the timeAlways ready to assist all members of the teamUnderstand and use SalesForce like your life depends on itAttend to any client/internal queries and provide feedback within a stipulated periodMonitor bid advertisements to identify relevant opportunities.Assisting in qualification of tenders based on organizational criteria.Handling general queries, escalating issues when necessary, and conducting ad hoc maintenance of the bid register.Completion and compilation of tender documentsOrganize and maintain bid records.Updating of company documents and company registrations on various platforms.Keep track of inventory levels and order supplies as needed.Ensure proper maintenance of office facilities and equipment.Attend tender briefing meetingsEnsuring relevant arrangements are made for delivering the tenders timeouslyManage customer databasesAdminister and manage the Sales CRM EnvironmentAssist with all sales admin queriesRequired ExperienceExperience in Administration and sending TendersGood PC literacy and experience with a CRM systemExperience in sales administration will be an advantageMS OfficeSalesForce (an advantage)Matric certificateA commerce degree would be preferableBehavioural Skills & Soft CompetenciesStrong multi-tasking skills to ensure various duties are performed accurately and on timeExcellent attention to detailSystem and process orientedTeam PlayerGreat personality and sense of humourCritical analytical thinking: using logic and reasoning to identify the urgency of certain tasksTime management: ability to prioritize tasks, deliver quality work under pressure and manage their own timeWriting: ability to effectively communicate with external clients and internal team membersSelf-starter with a positive outlookTenacious and friendlyAble to work well within a team environmentAdaptable and flexible, with an eagerness to learn and develop oneselfDynamic: full of energy and has a sense of purposeMust be a mature personality (EQ)Seniority level: Entry levelEmployment type: Full-timeJob function: Information Technology
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