Tenancy Progression Coordinator
35 hours per week (Covering occasional Saturdays)
Contract: Permanent
Salary: £28,553 - £37,500 depending on experience
Our clients Private Rented Sector portfolio is set to expand greatly over the coming years to become one of the largest rental portfolios in the capital. We are seeking to recruit an ambitious Tenancy Progression Coordinator.
You will be responsible for:
Maintaining a database of live applications and progress them through the lettings process efficiently to minimise void periods and maximise income.
Maintaining up-to-date records on the progress of each tenancy application.
Ensuring that all files comply and adhere to lettings legislation and compliance requirements.
Providing excellent customer service and being the main point of contact to our customers throughout the lettings process, with a focus on improving the customer journey.
To be successful in the role you will have:
Strong administrative and negotiation skills gained within a similar public-facing, commercial environment such as a reputable letting agency or Build to Rent provider.
Proven knowledge of the London Lettings Market including compliance and legal requirements within the sector.
Demonstrable knowledge of the Assured Shorthold Tenancy Legislation and proven experience of the London letting market.
Exceptional time management and organisational skills, with excellent attention to detail and the ability to work to specified processes and prioritise your workload in a demanding lettings environment.
Exceptional communication (verbal and written) and customer service skills with a commitment to always maintaining excellent service standards.
Ability to demonstrate commercial and financial acumen.
High level numeracy skills and excellent IT skills including MS Office Suite and databases.
Benefits include:
26 days annual leave
Annual bonus (subject to group performance)
Excellent pension scheme and non-contributory life assurance
Investment in your personal & career development
Healthcare
If you are interested in this Tenancy Progression Coordinator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements, we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
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