Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Health Systems (DHS) – Acquisition & BillingsThe Acquisition & Billing and Admin team within Discovery Health Systems (DHS) is a world-class software development center of excellence that enables Discovery Business to use digital transformation as a competitive advantage. It focuses on rapid, quality software delivery. Innovation and excellence are key attributes to all our initiatives. The skills and expertise in the team allow for diverse product development on all strategic, tactical, and operational changes. Our environment is fast-paced and demands energy, drive, enthusiasm, ownership, and creativity, but it rewards with an extremely fulfilling and stimulating environment that actively supports career growth and development. The Acquisition & Billings systems team focuses on building robust and efficient solutions catering for the swift and accurate onboarding of new clients, key underwriting systems focusing on managing the risk and wellbeing of existing and new clients. Effortless, cognitive, and digital solutions for the administration of existing insurance clients and through integration with worldwide partners such as SAP; facilitation of the collection and control of client's subscriptions and management of financial billings.
Key PurposeThe Template Developer (Intermediate) will join a team of Developers who understand the customer requirements for medium complexity templates within DHS Acquisition & Billings division. Testing and validating the developed template against the customer requirements. Interfacing between the customer, test team, and source development team with regards to the requirements. The role of the Template Developer (Intermediate) is to ensure that the customer requirements are delivered in the implemented solution. The role also extends to building and maintaining strong relationships with customers and acting as Consultant on the application.
Areas of responsibility may include but are not limited to:
Follow a medium complexity XML structure, understand customer requirementsIf required, facilitate activities like interviews or JAD sessions to expand the understanding of the business requirementsReview the functional requirements with the customerObtain sign-off on developed templatesUpdate and complete tasks logged on the Trending document repository and Jira project boardReview the approved specificationIf required, revert back to customer or other stakeholders if technical issues require business decisions in order to proceedAnswer queries from the development team (E.g. Java development team)Check that the solution is uploaded correctly in Development environmentWhen required, make configuration settings/updates, version number changes to the template.Conduct post go live checkRespond to incidents escalatedLog issues in the appropriate issues logging systemConduct preliminary analysis on issuesDuring go-live, provide end user support if requiredBe on standby for possible customer issues during go-live.During go-live, participate in the resolution of serious errors by implementing emergency changesThe successful candidate must demonstrate the following competencies:
Proactive distribution of value-add research to teamStakeholder relationship managementSelf-starter who takes ownership, is accountable, and is able to work with minimal supervision
Passionate about technology and development
Results-oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines
Strong analytical and problem-solving skills
Able to deal with complexity and migrate between detailed and high-level requirements
Excellent written and verbal communication skills
Education and ExperienceRelevant IT degree level education (BCom, BSc or National Diploma in information systems or computer science)Matric with English and MathematicsMinimum of 3+ years' experience in a similar roleExperience with XML SPY, XSL - FO, HTML, TransformStrong experience in ITIL (Incident, Change, Release, Problem Management), CMMI, PCMMExperience in SQL queries, entity diagram mapping, solution architecture, and process mappingExposure to Agile methodologyBeneficial experience in Functional TestingBeneficial experience in DSY product knowledgeEMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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