What You Will DoAs a Teller/Banker, you will often deliver the very first impression of the credit union to our members (credit union lingo for customers). You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long-lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member's needs and contribute to their financial success. You will be a team player and support the credit union in becoming America's Best by meeting sales goals, proactively identifying cross-sell opportunities, and educating members on digital services available to them. You will provide "universal" service and will be cross-trained in both teller and banker functions to better serve our members. This means additional learning and growth opportunities for you!What We RequireHigh school diploma or equivalent.Minimum of two (2) years of financial institution experience in Member Service or Cash Operations or comparable experience in cash handling, customer service, or sales experience.Good communication skills and professional demeanor with the ability to speak to internal and external customers and process their requests in a confidential manner.Basic computer skills to send and respond to email messages, search for information on internal intranet, and utilize electronic resources and equipment.Adapts to changing work environments, work priorities and organizational needs.Able to work in a fast-paced sales and transactional environment while multi-tasking.Able to foster a teamwork attitude to ensure all credit union goals and objectives are achieved.At management discretion, employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act).Ideal Candidate Will Have:Who We AreSecurity Service Federal Credit Union is an industry leader who has built a reputation of innovation, strength, and stability. We pride ourselves on discovering and developing employees who have exceptional character and a genuine passion for helping others. In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.Our Core Values:All Employees Should Demonstrate Our SSFCU Core Values -- Caring, Innovative, Honest, Fair And Dedicated -- While Providing Enthusiastic, Professional, And Courteous Service To SSFCU Members And Employees.What We OfferSSFCU offers a comprehensive total rewards package. Benefit options include medical, dental and vision insurance; health savings and flexible spending accounts; company paid employee life insurance; supplemental life insurance plans; supplemental insurance plans for hospital and critical accident; short term disability; company paid long term disability; paid sick and safe leave, paid vacation, 401K match with immediate vesting, tuition reimbursement, employee tenure and award programs, access to an on-site fitness center or gym membership reimbursement program. Employees can participate in our award-winning Total Wellbeing program focusing on physical, financial and emotional wellbeing. We invest in our communities through our Volunteer Corps and in you, through ongoing growth and development opportunities.Additional Information:We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
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