Telesales Manager

Red Ember Recruitment (PTY) Ltd | Full time
Rosebank, South Africa | Posted on 09/07/2024
Do you have a passion for Sales and managing a team? Then this could be for you.

The Telesales Manager will be responsible for crafting and executing a robust Telesales strategy and nurturing a team of Telesales Agents. They are seeking a hands-on leader who thrives in an active role—someone who's no stranger to "rolling up their sleeves" and setting a stellar example for the team. This leadership will be crucial in shaping the team's development, and collaborating closely with other senior leaders. The goal is to achieve both personal and team targets, driving the organization forward.

Requirements A Bachelor's degree or equivalent work experience in insurance, sales, or marketing.
At least 5 years of experience in a Telesales Manager role or a similar position within a Sales department.
Proven expertise in cold calling, warm calling, and initiating business opportunities.
A keen understanding of the latest industry trends and developments.
Stellar communication, presentation, and negotiation skills.
Excellent time management and organizational abilities.
Robust leadership skills with a knack for inspiring teams.
The capacity to multitask and navigate stressful situations with ease.
A highly motivated and detail-oriented approach.
The ability to thrive under pressure.
Zendesk experience is a bonus; proficiency with systems is essential.
Independence and a collaborative spirit in equal measure.
A commitment to delivering outstanding customer service.

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