Telesales Consultant Paarl

Telesales ConsultantMy client, a leading provider of integrated business solutions in Southern Africa, is looking for Telesales Consultants for their offices in Paarl. This is an office-based position.Duties & ResponsibilitiesSupport the External Sales RepresentativesMaintain an agreed level of pro-active telephone contact with both existing and prospective customersEffectively deal with telephone enquiries requesting quotations for productsCompile information on the desired products including prices from external suppliersEnsure all quotations are followed up when necessaryMeet and exceed the agreed specific performance objectivesEnsure all orders received are entered onto the system accuratelyKeep the external sales team informed of any developments relevant to their accountsEnsure that all customer complaints, issues, and queries reach a successful and appropriate conclusionDesired Experience & QualificationExperience and knowledge of ICT consumablesDesirable Minimum of 2 years sales or telesales experienceSound knowledge of the practical application of a sales departmentExperience of building relationships with customersCross-discipline team workingAble to provide evidence of working in a target-related environmentCan demonstrate the ability to go the extra mile, to exceed expectationsTrack record of understanding how to reach and identify prospective customersExcellent time management and personal organizational skillsAbility to work to deadlinesAbility to work closely to instructionsExcellent numeracy skillsExcellent communication/telesales skillsStrong attention to detailProficient at Microsoft Office and ExcelPackage & RemunerationMedical, pension, and funeral contributions
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