About the job Technology Quality Assurance ManagerKey purpose:Establish a quality strategy and assessment framework to determine whether ICT solutions meet the performance requirements and quality assurance standards during the development, deployment, maintenance, and monitoring phases of a product lifecycle. Implement methodologies, technologies, policies, and processes for conducting objective quality assessments that are aimed at high quality system design that meets international standards.Duties and responsibilities:Lead the development, planning, and implementation of a functional Quality Assurance Strategy to support ICT solutions and projects design.Set up and define a quality assurance framework for assessing products, services, processes, and people adequacy to meet the company orientated solutions.Application of creative and analytical methods to design and enforce quality controls to maintain both company and internationally aligned standards.Defining quality standards, control frameworks, and testing at different phases, such as unit testing, integration testing, and user acceptance testing.Establish the testing phases as well as the input and output elements that will be tested during the design, development, and implementation phases.Establish cross-functional Quality Assurance teams across company departments using crowdsourcing and develop testing material.Assess the business requirements before beginning design work and determine if they have been interpreted correctly through engagement with the business or through assessment of the scope and proposed solution.Develop quality assessment methodologies that support each testing process and confirm the credibility of the results.Provide guidelines for conducting quality assurance through testing, assessments and demonstrate value add to the process to drive efficiencies and high-quality solutions.Apply scientific models to estimate resources and time required to complete the end-to-end testing requirement.Defining the reporting standards for each level and preparing a presentation with suggestions on how to improve the solution to enable go-live.Determining the technical test cases and deviation tolerance levels for the desired quality standard.Establishes appropriate quality standards and parameters for final solutions to meet business needs.Conduct unit testing, integration testing, and user acceptance testing and guarantee that errors are rectified, and the continuous testing cycle is completed.Responsible for quality and test advocacy, resource planning and management, and resolution of testing issues.Define and apply appropriate test measurements and metrics in the product and the Testing Team.Continually communicate with stakeholders to review test results post-deployment.Provide assurance on pre-deployment and post implementation testing.Functional (Black Box) testing:Deliver 100% front end Test scenario coverage and defect evaluation of solution/product within a defined timeframe.Non-Functional (White Box) testing:Using knowledge of the inner workings of the solution to expand on test cases and test for known outcomesTest for negative expected outcomes thus assuring complete end to end functionality of the product solution per its design.Deliver Security, availability, and performance testing management in accordance with the standards defined.Conduct ICT policy reviews to align policies to quality standards established throughout testing and to best practice.Communicates quality standards and parameters to QA team, product development team, and other business partners.Validate that all test scripts and results are updated according to the documentation framework.Conduct automation testing and re-testing once bugs or errors are detected as part of the testing lifecycle.Review results and update, amend test cases to derive better results.Automate repetitive quality testing activities.Identify risks and threats associated with applications and systems, analyse exposure to those risks or threats, and determine the appropriate action to control and/or minimise them.Conduct monthly self-assessments based on defined internal controls, anticipate and document risks, and report on gaps and related mitigation activities for auditing purposes.Assess effectiveness of quality assessment process to prevent and reduce losses in time and repeats/defects/rejects of solution adoption.Maintain compliance with data management privacy regulations and adherence to POPI Act requirements.Driving a culture of zero-defect targets in the company Eco-system.Preparation and execution of audits (Internal and external).Qualifications and experience:8 Years experience in a Quality Assurance Management Role3 Years experience of working in ICT business architecture or development of software, infrastructure, or applications2 Years experience working in an Agile run project environment.Proven track record of successful error free deploymentsDegree in Computer Science or equivalentTechnical certification in Testing accreditations preferable (Example: ISO)Project Management certification (advantageous)
#J-18808-Ljbffr