Career Opportunities: Technician (34424)Requisition ID 34424 - Posted by Traka Africa (Pty) Ltd - Traka Gr excl. Global Function - ZAF: Modderfontein - Engineering & Science - Posting Country (1) - Yes - Entry level - Travel Required: 0%-10% This Job Description is unique to Traka Africa and applies to its operational requirements.
PURPOSE OF THE ROLEAn Onsite Traka Technician needs to perform several tasks set out to them on a task system. An onsite Traka Technician will be required to work with explosives key management and locks (Cliq, Traka, and Videx). Responsibilities include pulling reports and providing onsite support to the customer. Monthly inspections, analyzing, and troubleshooting systems and equipment are essential, as well as performing repairs noted on inspection sheets. After hour calls and support must be adhered to. This role requires reading repair manuals and liaising with other professionals, running tests to make effective recommendations. The technician will be required to work shifts, namely Morning shift and Night shift, and will interact with stakeholders to drive maximum productivity and client centricity.
RESPONSIBILITIES / ACCOUNTABILITIESThe main duties of this role include, but are not limited to:
Installation and replacement of Traka Equipment and peripheralsSetup, assemble, test and configure Traka Hardware and SoftwareFollowing direction of the Project / Installation ManagerMaintenance and submission of accurate paperwork and documentationCustomer communication throughout the jobInstalling conduit, coring, or trenchingInstalling/pulling cable and wireMounting panels, field devices, computers, power suppliesProgramming, setup, and testing systemsTesting and inspectionsSafe operation of basic electrical reticulationUnderstanding wire crimping and installing basic plugsBasic use of hand toolsSupport ResponsibilitiesHardware Support: Preventative Maintenance – Monthly visits for all covered systems itemsMaintenance of all Traka variants, Key management systems, and lockersPhysical checks on Traka locks and explosives cars/cassettes and surface boxesInstallation and replacement of Traka hardwareSetup, assemble, test, and configure Traka systemsCompetent use of tools and associated electrical tools such as drilling machines, electric screwdrivers, etc.Cleaning of control boards and reconnecting all connectionsCleaning and testing of all data fobs, connector strips, and solenoidsEmergency release of keys in case of an emergencyPhysical check on control boards, keypads, screens, and wiringCleaning and servicing of locksSoftware Support and Customer Support: Daily report to Production Managers, Mine Overseers, and Safety DepartmentSystem reports and help for miners and operators before shift startsEmail, Telephone, and Remote SupportResearch/problem solving and obtaining relevant signatures for invoicesOnsite training and completing maintenance checklistsProgramming of Cliq keys as per completed approved formsFrequent checks on Traka software versions and updatesDiagnostics tests on Traka Touch systemsPROFESSIONAL QUALIFICATIONS/EXPERIENCEProven experience as a low voltage technician or similar roleExperience with LAN/WAN networksThorough knowledge of computer systems and IT componentsExceptional organizing and time-management skillsMining Experience will be an advantageUnderground work will be an advantage2+ years' experience in computer networks and systems maintenanceExcellent written and verbal communication skillsGood interpersonal and problem-solving skillsSoftware Skills: Basic understanding of Windows-based computers and softwareBasic understanding of databases and networkingSQL database experience and knowledgeGood knowledge of internet security and data privacy principlesProficient in database programming and software installationIdentify and solve problems independently, plan and organize effectively, and resolve complex issues with minimal supervision. Work both independently and in a team environment.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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