Technical Writing Manager

Job title : Technical Writing Manager
Job Location : South Africa,

Deadline : December 21, 2024

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What you'll do:


Grow and support your team of Technical Writers. 
Promote a results-focused approach and work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing.
Make sure Technical Writers effectively prioritize high-priority feature release work with other content, experience, and process improvements.
Help Technical Writers refine their writing skills by spot-checking content and providing editorial feedback.
Encourage efficient collaboration by defining processes that align with the rest of the product and engineering teams, are consistent and efficient, and use GitLab capabilities (like labels) to power process flows and metrics.
Promote and optimize the experience for documentation contributions from the GitLab team and the wider GitLab community.


What you'll bring:


Must have demonstrated experience using Git on the command line, ideally in a docs-as-code environment.
Proven experience managing a remote team of Technical Writers, including performance and compensation reviews.
Strong communication skills, both written and verbal.
Robust organizational skills.
Ideally have experience working on developer tools, or tools/workflows used by Engineers and Product teams.



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