Technical Support Technician

Duties and responsibilities Receiving repairs, testing, and reporting on all products sold. Telephonic and direct after-sales support on all products being sold. Testing and evaluating of all products when required. Training of staff and customers on all products being sold. Minimum requirements Matric certificate Computer skills (Outlook, Excel, and Word) Own Transport with a valid drivers license essential. Experience in the security or electronics industry would be an advantage Networking skills would be an advantage. Tertiary Electrical or Electronic qualification would be an advantage. Experience in CCTV and Paradox Security Equipment will be an advantage Skills required High aptitude level Meticulous with strong attention to detail and accuracy Strong numerical skills Methodical Customer-centric Good interpersonal skills Responsive High level of confidentiality and professionalism Good time management skills Strong communication skills (verbal and written) Ability to cope with pressure and deadlines in a fast-paced environment. Ability to work independently as well as in a team