Technical Support TechnicianJob Description To perform onsite hardware, software, and peripheral updates and repairs in our organisation.
Hello Future Technical Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.
As part of our team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Perform onsite hardware, software, and peripheral updates and repairs in our organisation.You will be an ideal candidate if you have: A Diploma/Degree in Information TechnologyYou will have access to: Opportunities to network and collaborate.A challenging working environment.Opportunities to innovate.You will be a match if you can: Drive business profitability in the context of cost management through IT solutions.Increase operational efficiency and suggest solutions to enhance cost effectiveness.Deliver exceptional service that exceeds customers' expectations through innovative solutions.Cultivate and manage objective working relationships with a variety of stakeholders.Ensure timely and effective response to IT team desktop user queries.Manage IT service desk and incidents to provide efficient desktop support.Minimise system downtime through proactive monitoring and planning.Maintain relevant systems to ensure integrity of data and functionality.Provision of an efficient administration service during IT support.Balance desktop conflicting priorities and develop new approaches.Support with the implementation of desktop projects or change programmes as required.Manage own development to increase competencies.Support peers and colleagues across IT functions through knowledge sharing.Apply now if you are interested in taking the next step. We look forward to engaging with you! All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities.
Closing date: 15 November 2024
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