We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:To see what life at Capitec is all about and complete a short assessment, please click here!Once you have completed the above finalize your application by clicking apply below.ResponsibilitiesTo provide end-user technology support to all users (clients) at Campus, Branches, Regional Offices and roaming users of Capitec Bank (responsible for all geographic regions).To assume responsibility for the repairs of faulty equipment and logging of incidents with vendors/suppliers, and propose solutions to prevent incidents from re-occurring.ExperienceMinimum:3 - 5 Years' experience in a corporate technical support environment3 Years knowledge related to Microsoft hardware and software technology1-2 years knowledge of Azure fundamentals, including a completed AZ900 Microsoft Azure Fundamentals CertificateBasic knowledge of diagnostic principles and troubleshootingClient relationship management practices and principlesA+/N+ certificate* Dependent on the business requirement the specified experience may be subject to change.Ideal:5+ Years' experience in an IT operational environment of which 3 years should be experience in a Banking environmentVendor relationships and managementQualifications (Minimum)A relevant qualification in Information Technology - Technical Support or Information Technology - Computer ScienceQualifications (Ideal or Preferred)Bachelor's Degree in Information Technology - Technical Support or Information Technology - Computer ScienceKnowledgeMINIMUM:Knowledge in a corporate support environmentKnowledge related to Microsoft hardware and software technologyBasic knowledge of diagnostic principles and troubleshootingClient relationship management practices and principlesIDEAL:Knowledge in a corporate and supplier support environmentsKnowledge related to Apple hardware and software technologyAdvanced knowledge of diagnostic principles and troubleshootingClient relationship management practices and principlesUnderstanding SCCM principlesVendor relationships and managementSkillsCommunications SkillsInterpersonal & Relationship management SkillsComputer Literacy (MS Word, MS Excel, MS Outlook)Analytical SkillsConditions of EmploymentClear criminal and credit recordWilling to work regular shifts or weekends or rotational standbysCapitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
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