Company DescriptionWe are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.Job DescriptionDeputize for the HOD of the relevant departments as well as Regional Manager.Conduct research into and develop new analytical procedures for the group in order to address analytical anomalies; client requests and changing customer requirements.Keep up to date with new and novel developments in the analytical field of expertise in order to institute time savings, reliability and efficiency improvements.Solve analytical problems with respect to sample preparation; sample digestion and instrumental troubleshooting.Conduct sample analysis using complicated and novel analytical methods.Ensure that new staff members are continuously trained, job observations performed and staff verified as competent.Provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct quality procedures and health and safety guidelines.Ensure that laboratory tests are performed in order to produce reliable and precise results to meet client requests and requirements.Carry out routine tests accurately and following strict SGS methodologies.Operate and maintain standard analytical laboratory equipment.Calculate, verify, record, interpret and report results to present to management and clients.Ensure strict adherence to SGS Health, Safety, Quality procedures; protocols and requirements.Maintain effective participation in proficiency testing schemes and maintain and monitor performance excellence and reporting to agreed schedules.Timorously address and close out non-conformances, corrective actions and improvement requests.Conduct customer complaint investigations as required and provide technical solutions to solve the problems.Additional ResponsibilitiesResponsible for sample routing, formulating changes, improving workflow and maximum utilization of resources in the departments.Coordinate Method Development and Method Validation.Responsible for effective and appropriate use of equipment and facilities.Responsible for development, effective utilization and supervision of human resources within the department, including training, recruitment and discipline.Assist with results evaluation.Determine accreditation requirements and implement and monitor.Fulfils the role of Technical Manager as per SANAS ISO17025 requirements.Ensure that company policies are adhered to by the staff.Comply and conform to the QHSE policy of the company.Must be fully acquainted with the LIMS system (SLIM).Must comply and conform to the Quality Management System (ISO17025 and SANAS).QualificationsQUALIFICATIONSM.Sc. Chemistry, PhD in Analytical Chemistry or equivalent.EXPERIENCE AND SKILLSMinimum of 5 years in relevant field.Solid Management/Senior Supervisory experience.Good coordination and management skills.Minimum 3 years method development and validation experience.Good understanding of ISO/IEC 17025 standard.
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