Technical Specialist

Minimum requirementsGrade 12 and relevant degree/diploma (3 years)3 years relevant experience (preferable experienced broadly across multiple areas of IT) Additional CriteriaExtensive knowledge of all mainstream IT technologiesAbility to apply emerging technologies to business solutionsKnowledge of IT landscape, including systemic understanding of key business linkages and dependenciesIs aware of and responsive to internal and external events and influences on the technical landscapeLooks beyond symptoms to uncover root causes of problems to be solvedPresents problem analysis and a recommended solution rather than just identifying and describing the problem itselfDemonstrates a results-oriented mindset in planning and implementing activities/projectsMonitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informedListens attentively and checks understanding of the message being received.Prepares clear, well-structured presentations using a variety of tools and techniques.Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.Anticipates change and continuously remains prepared for changeDemonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.Hands-on technology experience (including, but not limited to) Connectivity End User Devices Shared Applications Microsoft (including OS, SCCM, O365 etc) Anti-virus Mobile Computers (traditionally known as Scanners) Point of Sale PrintingDigital eco-system Project management skillsRelevant business/retail knowledge Communicating, reporting and influencing Solutions focused and systemic thinker.
Ability to plan and prioritize