Technical Solutions ManagerGranular EnergyMission & VisionGranular is a fast-growing climate tech startup paving the way towards a carbon-free grid. We provide a SaaS portfolio management platform to electricity companies and suppliers. The platform helps solve the complex issue of hourly matching between clean energy generation and consumption, at scale.Initially founded in 2021, our team is now approaching 30 people. We have clients in the US, Europe, and Asia, but our team is primarily located in western Europe. Following an oversubscribed funding round in 2023, we have plenty of runway. This is your opportunity to work on a product that's creating a pathway to a fully clean energy grid. Your efforts will have a direct and sizeable contribution to the climate crisis!Remote-firstGranular Energy is a remote-first organisation and this role is 100% remote. We hire employees that live in mainland Western & Central-West Europe (e.g. France, Germany, Austria, northern Italy, Netherlands, Belgium, northern Spain, or mainland UK) so they can get to Paris, Brussels, Amsterdam, or London by train within a reasonable time frame 3-4 times per year.What's the mission of this role?This role is a hands-on Manager for our developing "Technical Solutions" team (small team of 2), at the crossroad between Sales and Product teams, and in direct interaction with our clients.At Granular Energy, the Technical Solutions team is in charge of supporting the business development activities with advising prospects and clients, and ensuring the delivery and success of the best solution(s) to them, once onboarded.In practice, this is a client-facing role involving a great deal of domain expertise, data-related tasks and development of ad-hoc technical solutions to solve customer specific problems. The role also requires navigating complex systems and figuring out integration plans to ensure a smooth onboarding of our enterprise clients.Responsibilities of this roleHands-on implementation of solutions and case studies with our clients:Understanding client challenges, and translating those into clear problem formulations (including mathematical ones)Portfolio analysis and modellingScripting / problem solving through codeResult presentation and client interactionAnalysing systems (ETRMs, billing systems / ERPs, CRM) and dissecting data representations in our clients' environments to inform integration strategiesManaging client and prospects onboarding and service, from communication and advisory, to technical supportManagement and coaching of the current team membersBuilding and staffing a TS team according to the business need and strategyOwning of the team backlog, setting of priorities and trade-offsOrganizing the team and activities, to ensure scalability of our processesReporting on / synthesizing activity, pain points, and progress on main ongoing projects to other key managers in the companyContributing to product and other transversal projects when requiredEssential Experiences, Competencies & KnowledgeExperience in consulting/advisory, audit, finance or data science roles, or anything with practical experience in building financial models or implementing data-science problemsExcellent communication skills, ability to interact with a wide variety of internal and external stakeholdersExperience in the Energy and trading industry, or at least suggestion that there is interest and willingness to learn fast the industryStrong analytical mindset and problem-solving skills, with acute attention to detailStrong knowledge of a scripting language (preferably Python, VBA or R knowledge a plus)Very comfortable in a fast-paced environment, working under tight deadlines, while keeping a high level of quality in your workExcel mastery and advanced proficiency with office tools (Powerpoint)Fluent in EnglishGreat ability to learn!Bonus points forExperience in startup and/or remote environments is a strong plusKnowledge of carbon accounting frameworks like the GHG Protocol or corporate sustainability schemes such as RE100What's in it for you!Transparent salaries based on seniority/locationRemote first: WFH, in our London office, or your local co-working spaceThree all-hands gatherings each yearMinimum 30 days holiday (plus public holidays)Physical & mental health: we offer gym subsidies and access to therapy via SpillEquity: earn equity in a fast-growing companyMake your mark on an early-stage climate product in a high-impact spaceDEI StatementGranular Energy is dedicated to fostering diversity and nurturing talent. If you don't possess all the skills listed above but believe you have the qualities we're seeking, we encourage you to reach out. We value diverse perspectives and are committed to building an inclusive team.A Bit More About Our ProductOur product currently consists of a portfolio management solution for energy suppliers, retailers, utilities, traders. It helps our clients model their portfolio of supply and demand in a comprehensive way, and manage and optimize the flow and attribution of carbon-free energy within this portfolio.Our recruitment processInitial 30-minute screening call by someone from the People teamA first interview by the TS teamTake home assignmentFinal interview for 60-minute with the Chief Product Officer and another executive
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