Main AccountabilitiesTechnical Sales Manager - Kwa-Zulu NatalMain AccountabilitiesTo manage, develop and understand the needs of a growing customer base, making regular visits to these accounts and building, maintaining and managing relationships with key contacts at all levelsNegotiate prices and volumes with customers in order to maximize returns to the businessSeek out, analyse and develop new accounts, promoting sales of the product portfolio in line with business growth strategies.Agree on and achieve annual sales budgets with the Commercial Manager and Business ManagerGather, analyse, interpret and present market, product, competitor and industry data to enable development of the forward strategy of the businessEnsure best-in-class customer engagement through optimal usage of the CRM system (Dynamics 365) and the integration of the different IT systems (Outlook, CRM, Team.
Advocate the use of the Customer Portal and the e-Lab (if applicable)To visit and represent the company at trade fairs, exhibitions and conferences, networking with representatives from a broad range of companiesPro-actively monitor and review payment terms against customer portfolio, ensuring that payment terms and methods are adhered to, keeping business risk to a minimum.
Ensure that payment terms and cash flow implications are considered at time of negotiation for all new and existing businessTranslate the Group's Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIsExperience, Skilles & EducationBachelor degree in relevant field±3 years of experience in a commercial role in the relevant industryIT/digital savviness (CRM Dynamics 365, customer portal, usage of integrated Microsoft tools, …)Excellent communication skillsProven analytical skillsFluent in EnglishNegotiation skillsGood presentation skillsAbility to work under pressureAbility to liaise with people at all levels Knowledge and networks within country area industryUnderstanding of products and their applicationReporting line and organisational levelBusiness Manager or Commercial ManagerInternal and external stakeholders of the roleInternal: Product Managers, Commercial Manager, Business Manager, Back office TeamExternal: Customer portfolio