Functional area: Other
Onsite or Remote: Onsite
Primary Skills: Critical Thinking, Problem-solving, Coaching and Mentoring
Country/Region: ZA
City: Boksburg
Location: Boksburg, GT, ZA, 1460
Company name: Epiroc South Africa (Pty) Ltd
Date of posting: Aug 14, 2024
About Epiroc Epiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization, and electrification.
Life at Epiroc By joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment, and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.
Mission of the role: Continuously provide training & support within the Parts & Service Department supporting Epiroc customers (internal and external and regional as well as other Africa Countries) by providing Technical & Operator training services for Underground Mining Application offerings. Supporting the latest Epiroc technology, which is being launched into the South African Region in the Underground Mining Application including Autonomous applications.
Main Duties and Responsibilities:
Ensure quality Technical and Operator training is provided to our customers - Internal, External and Regional for URE product line customers
Design and Develop quality training material to be ready for new technology
Adapt and adjust Swedish training 'products' to fit the South African region & market.
Ensure that training is marketed to the customers within the South African Region as a value added service.
Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 1 qualification, Basic Electrical & Hydraulic
Ensure quality Operator training is provided to our customers - internally and externally to fit the market conditions
Carry out coaching and assessments as required
Liaise with product company technical department and forward relevant information to all service departments where applicable
Ensure that all URE training records, filing and reporting is kept up to date
Assist with PDI and Troubleshooting on equipment when required - internally and externally and regionally
Assist other PSD departments in the company as and when required
Manage costs within the cost centre and company assets
Nature of the position requires that the incumbent will be travelling to various sites and be away from home for extended periods
Carry out any other function or duty as may be required in terms of "The Epiroc Way".
Skills, Competence and Experience:
Proven past Technical & Operator background experience, and minimum of 3 years Training experience on Technical and Operator training
Be able to read, understand and cope with basic 24V electrical systems
Be able to read, understand and cope with various hydraulic systems
Be able to read, understand and cope with Rig Control system
Good computer literacy skills
Educational Qualification:
Grade 12
Must have a Trade certificate
ETDP-related qualification
Assessor qualification
Behaviours:
Ability to transfer knowledge and skills is essential.
Quality Management knowledge
Excellent planning, organizing, reporting skills
Good Epiroc Underground Rig product knowledge
Good interpersonal skills to work with all customers and work as part of the product team
Be presentable to customers in grooming and dress code
Valid driver's license
Valid passport
Last Date to Apply: 28 August 2024
Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.
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