Technical & Operator Training Officer - Material Handling Equipment
Functional area: Other
Onsite or Remote: Onsite
Primary Skills: Critical Thinking, Problem-solving, Coaching and Mentoring
Country/Region: ZA
City: Boksburg
Date of posting: Dec 14, 2024
About EpirocEpiroc is a multinational company with a presence in 150 countries, which with innovative technology, develops and provides safe and state-of-the-art equipment, such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services and solutions for automation, digitalization and electrification.
Life at EpirocBy joining our team, you will be part of a group of knowledgeable and helpful colleagues who live by our core values: collaboration, commitment and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you will not find in other industries. Our culture is characterized by care for work-life balance, professional development, global professional opportunities, and an epic benefits package.
Mission of the role:Continuously provide training & support within the Parts & Service Department supporting Epiroc customers (internal and external and regional as well as other Africa Countries) by providing Technical & Operator training services for Underground Mining Application offerings. Supporting the latest Epiroc technology, which is being launched into the South African Region in the Underground Mining Application including Autonomous applications.
Main Duties and Responsibilities:
Ensure quality Technical and Operator training is provided to our customers - Internal, External and Regional for URE product line customers.
Design and Develop quality training material to be ready for new technology.
Adapt and adjust Swedish training 'products' to fit the South African region & market.
Ensure that training is marketed to the customers within the South African Region as a value-added service.
Train all qualified Epiroc employees, South Africa & Region, to achieve the Technical Service Level 1 qualification, Basic Electrical & Hydraulic.
Ensure quality Operator training is provided to our customers - internally and externally to fit the market conditions.
Carry out coaching and assessments as required.
Liaise with product company technical department and forward relevant information to all service departments where applicable.
Ensure that all URE training records, filing and reporting is kept up to date.
Assist with PDI and Troubleshooting on equipment when required - internally and externally and regionally.
Assist other PSD departments in the company as and when required.
Manage costs within the cost centre and company assets.
Nature of the position requires that the incumbent will be travelling to various sites and be away from home for extended periods.
Carry out any other function or duty as may be required in terms of "The Epiroc Way".
Skills, Competence and Experience:
Proven past Technical & Operator background experience, and minimum of 3 years Training experience on Technical and Operator training.
Be able to read, understand and cope with basic 24V electrical systems.
Be able to read, understand and cope with various hydraulic systems.
Be able to read, understand and cope with Rig Control system.
Educational Qualification:
Grade 12.
Must have a Trade certificate.
Behaviours:
Ability to transfer knowledge and skills is essential.
Quality Management knowledge.
Excellent planning, organizing, reporting skills.
Good Epiroc Underground Rig product knowledge.
Good interpersonal skills to work with all customers and work as part of the product team.
Be presentable to customers in grooming and dress code.
Valid driver's license.
Last Date to Apply: 05 January 2025
Epiroc is committed to protecting your privacy and ensuring we maintain a diverse and inclusive culture. To prevent any possible unconscious bias, please remove any personal/identifiable information e.g., photo, ID number, address, date of birth from your application.
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