Technical Officer: Network Engineer (Western Cape, Parow)

Business Unit, Department, Reporting Job grade/level  OP1 Business Unit  Converged Communications  Department  Commercial NOC Position reports to  Manager: Service Operations  Span of Control  Where relevant   Core Description Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX's standards, as well as supervising direct reports.
Key Deliverables / Primary Functions Manage change, constantly reviewing design and responding to optimisation changes  Monitor and control the network to ensure its day to day stability   Manage problems and assist with support functions   Contribute to the research and assessment of new technologies as well as customer needs  Monitor service levels and contribute to the development of standards and specifications  Test systems and keep records of technical details on network design, implementation plans and capital projects  Support users and support staff  Attend to IMACD's (Installation, Modification, Addition, Change, Delete)  Provide network administration and support   Integrate systems  Core Functional Skills & Knowledge ITIL Principles In-Depth Knowledge Of Networks & Communication Systems and Technology Good Understanding of Processes and Procedures Work Instructions Core Behavioural Competencies 2.
Delivering Results 6.
Communication and Impact 3.
Meeting customer expectations 1.
Job Match Rating 4.
Teamwork 5.
Handling Pressure Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Qualification preferred or advantage Experience 2 years relevant experience; experience in CISCO    Certifications CCNA CISCO Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Full-time Office Based position.
Billable BCX is an equal opportunity employer and appointments will be made in line with our employment equity plan and talent requirements.
We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.