Key Responsibilities:Plan and oversee all operational management activities within the portfolio.Manage and coordinate building construction and repairs, ensuring compliance with safety and regulatory standards.Implement and manage Service Level Agreements (SLAs) to optimize operational efficiency.Develop and control budgets, ensuring cost-effectiveness across all operational activities.Foster strong relationships with internal teams and external contractors to facilitate smooth operations.Experience & Education:Minimum qualification: Grade 12, with a tertiary qualification in Building Science, Project Management, Construction Management, or a related field.A minimum of 5 years of experience in Operations or Facilities Management within a large-scale retail, commercial, or industrial property environment.At least 5 years of project management experience, demonstrating the ability to manage multiple projects simultaneously.Technical background and skills are essential, including experience in maintenance and contract management.Skills Required:Strong negotiation, interpersonal, and administrative skills.Proficiency in cost budgeting and control.Excellent planning, organizing, and time management abilities.Strong problem-solving skills and the ability to take initiative.Effective project management skills, including scope definition, resource allocation, and timeline management.Ability to coordinate and communicate effectively with diverse teams.Knowledge Required:Comprehensive knowledge of lease conditions, housekeeping principles, and OHS/SHE Acts.Familiarity with company policies, statutory requirements, and technical regulations.Advanced technical knowledge of HVAC systems, concrete stands, water cooling systems, and maintenance practices.Competencies:Customer and quality focus with strong leadership abilities.Resilience, initiative, and a methodical approach to work.Strong communication skills and the ability to work effectively under stress.Interface/Relationships:Internal: Property/Centre Manager, Lease Administrator, Debtors Administrator, Handyman.External: Contractors, Landlords, Tenants.