Technical Internal Salesperson

Skills and Experience:
Minimum of 5 years' experience in an Internal sales/ sale positionExcellent numeracy skillsProficient at Microsoft Office (Word, Excel and Outlook)General computer skillsExcellent telephone mannersExcellent communication skillsAbility to work to deadlinesAbility to work unsupervisedAbility to work in a Team environment across disciplinesStrong ability to deal with difficult customers in a professional manner

Key Responsibilities:
Maintain an agreed level of pro-active telephone contact with both existing and prospective customers.Pro-actively seek new business with existing customers as well as prospective new customers.Effectively deal with telephone enquiries.Maintain consistent communication with customers to process Quotes, Orders and other queries timeously.Consistently follow up on quotes and orders that have not been processed by customers.Liaise between Production and customers to efficiently answer general enquiries concerning deliveries and production.Efficient, Accurate Data Capturing.Customer DetailsPCB SpecificationsQuotesOrdersEnsure that all customer complaints, issues and queries reach a successful and appropriate conclusion.Ensure confirmed orders get loaded into production in a timeous manner to avoid production delays.

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