Technical Customer Engineer – East London (Information Technologies Sector)

The Technical Engineer's responsibilities include assisting Engineers with various tasks like design,
construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans and providing customer support. You should also be able to troubleshoot systems, identify problems, and write up reports.
Responsibilities:

Supporting the engineering team during planning, design, development, installation,
maintenance, and troubleshooting processes.
Analysing existing systems and operations and developing preventative maintenance
strategies.
Identifying potential problems and notifying the relevant stakeholders in a timely manner.
Monitoring processes, workers, and methods, and developing plans for increased efficiency.
Conducting required research and developing best practices.
Coordinating with other Engineers and crew members to ensure quality products are
completed on schedule.
Performing quality control on all projects, writing reports, and making recommendations for

improvement.
Knowledge:

Grade 12
A+
N+
Basic knowledge of Microsoft products – Outlook, Word, Excel, Access, Internet Explorer,
Windows OS.
Basic knowledge of LAN/WAN connectivity.
Good knowledge of Desktops, Laptops, Printers, Network copiers, NIC's.
Communication skills (verbal and written) in English.
Negotiation and presentation skills.
Attention to detail and methodically.
Problem solving and analytical skills.
Ability to perform under pressure.

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