Job Description - Technical Assistant, Theatre based, Depuy Synthes, Durban/KZN (2406189532W)
Technical Assistant, Theatre based, Depuy Synthes, Durban/KZN - 2406189532W
Description
TECHNICAL ASSISTANT, DEPUY SYNTHES, DURBAN / KZN Location: Durban KwaZulu-Natal and surrounding. Member of the DPS in-field representative team working in direct partnership with regional sales team responsible for daily technical theatre support and product usage training. Presentable and actively promoting the DPS Brand. Gaining of market insights to support the company's strategic and tactical implementation and actively collaborating with all internal stakeholders fostering a cohesive working environment.
The responsibilities & the impact YOU will have :
· Daily theatre support for allocated regions/hospital
· Product usage training to theatre and hospital staff
· Active support to the regional sales team to drive sales achievement and unlocking share gain opportunities.
· Maintaining and developing sustainable and long-term relationships with customers.
· Compliant KOL and HOD customer management
· High knowledge and understanding of customer usage patterns and market share gain opportunities to support clear targeting and segmentation.
· Establish competitive product and market insights supporting the company's strategic and tactical implementation plan.
· Active utilization of company's reporting tools to analyse and track territory performance for all areas measured (Sales, Consignment Utilization, etc)
· End to End Operational Efficiency management (Walking Implants, Leakage, Compliant and accurate booking, Consignment etc)
· Quarterly and daily territory planning in line with the companies planning tool.
· Compliant and effective management of company's inventory and instruments
· Maintain and continuously improve a sustainable compliance program (i.e. HCC/HCBI/Anti-Corruption/Privacy/HR-/Work instruction- & Quality policies).
· Ensure optimal product knowledge in order to advise customers and detail products appropriately (achieve a minimum of 90% on all training tests).
· Maintain all equipment / company assets / records in good working order and ensure accurate record keeping of same e.g. laptop, cell phone, equipment / generators etc.
· Be presentable and cultivate a positive image of Johnson & Johnson Medical at all times.
· Collaborating with all internal stakeholders to improve selling and planning skills.
· Willingness to travel when needed to other regions.
Qualifications
We would love to hear from YOU, if you have: · At least 1 – 3 years previous medical theatre technical support
· English on proficient level
· Working knowledge and understanding of product portfolio
· Working knowledge of both private and government sector for medical devices
· Effective communicator with experience in presenting complex marketing, clinical and non-clinical issues to Senior management and stakeholders.
· A self starter who is agile at making things happens
· Collaborative attitude across organization
· Experience with Excel and report writing.
· Demonstrated personal integrity and ability to deal with sensitive issues with tact, diplomacy and judgment while maintaining complete discretion and confidentiality.
This is what awaits YOU at J&J: · An opportunity to be part of a global market leader.
· A dynamic and inspiring working environment.
· Many opportunities to work on challenging projects and assignments.
· Possibilities for further personal as well as professional development.
· Many employee benefits.
For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo. We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we in South Africa are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued and each and every one of our people feels that they belong and can reach their potential. No matter who they are. Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"! When appointing potential candidates in South Africa, the Employment Equity and Broad-Based Black Economic Empowerment Legislation will be considered Primary Location Primary Location Europe/Middle East/Africa-South Africa-Gauteng-Johannesburg
Other Locations Organization Organization Johnson & Johnson Medical (Pty) Ltd (8445)
Travel Travel Yes, 75 % of the Time
Job Function Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin,or protected veteran status and will not be discriminated against on the basis of disability.andEqual Employment Opportunity Posters GINA Supplement.
If you are an individual with a disability, please check ourpage for information on how to request an accommodation.Disability Assistance
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