Technical Assistant: Hppc

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction To provide full general administrative support to the Food Technologists with specific focus on compiling and maintaining the Departmental Quality, Safety and Sustainability systems.

Key Responsibilities Administration and reporting of customer complaints, including distribution of complaints and samples, investigation, feedback and trending. Liaise with suppliers for close out. FPI (Specification system) Reports for the Technical team (including Supplier KPI & Good Business Journey) Preparation of food samples for quality control and tasting sessions. Assist with product tasting and compile feedback. (Able to handle, prepare non-halaal and non-kosher products). Submission of samples, coordination of laboratory testing between the department and the laboratory, including shelf-life testing. Compile, update and maintain the departmental Quality & Due Diligence system. Updating and checking integrity of quality management data and reporting thereof. General administration as may be required by the Technologists and Technical Manager. Minimum Requirements ND Food Technology/ BSc Food Science/ BSc Biotechnology/BSc Analytical Chemistry Strong Computer literacy, including MS Word; Excel and PowerPoint is a pre-requisite. High quality/standard mind-set. Passion for Food. Administration systems knowledge and skills. Ability to integrate and work across teams. Ability to work under pressure. Ability to prioritise and good time management skills. Strong verbal and written communication skills. Proven analytical and process ability. Proven ability to accurately capture and record data.
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