Technical Assistant: Dairy

Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market related
EE position: No
IntroductionTo provide full general administrative support to the Food Technologists with specific focus on compiling and maintaining the Departmental Quality, Safety and Sustainability systems.
Key ResponsibilitiesAdministration and reporting of customer complaints, including distribution of complaints and samples, investigation, feedback and trending. Liaise with suppliers for close out.FPI (Specification system)Reports for the Technical team (including Supplier KPI and Good Business Journey)Preparation of food samples for quality control and tasting sessions. Assist with product tasting and compile feedback. (Able to handle, prepare non-halaal and non-kosher products).Submission of samples, co-ordination of laboratory testing between the department and the laboratory, including shelf-life testing.Compile, update and maintain the departmental Quality & Due Diligence system.Updating and checking integrity of quality management data and reporting thereof.General administration as may be required by the Technologists and Technical Manager.Minimum RequirementsND Food Technology/ BSc Food Science/ BSc BiotechnologyStrong Computer literacy, including MS Word; Excel and PowerPoint is a pre-requisiteHigh quality/standard mind-setPassion for FoodAdministration systems knowledge and skillsAbility to integrate and work across teamsAbility to work under pressureAbility to prioritise and good time management skillsStrong verbal and written communication skillsProven analytical and process abilityProven ability to accurately capture and record data
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