Technical Advisor - Automotive

Title:Aftersales Consultant / Mini-Service Agent
Department:Service
Position Reporting to:Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General Manager
Key Relationships:Internally: Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts Manager
Externally: All Customers & Sub-let Suppliers
Main Purpose of Position:To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.
Minimum Job Requirements:Senior Certificate (Grade 12)Computer literate (Office Suite)Driver's licenseMotor dealership industry (technical experience)Technical Qualification
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