Technical Advisor - Automotive

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Title:
Aftersales Consultant / Mini-Service Agent
Department:
Service
Position Reporting to:
Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General Manager
Key Relationships:
Internally: Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts Manager
Externally: All Customers & Sub-let Suppliers
Main Purpose of Position:
To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.
Minimum Job Requirements:

Senior Certificate (Grade 12)
Computer literate (Office Suite)
Driver's license
Motor dealership industry (technical experience)
Technical Qualification

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