Business unit, Department, Reporting Business Unit: CPS Department: Field Services Reports to: Workshop Manager (OP1) / Ops Specialist Workshop (M6) Core Description Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions Successful completion of hardware repairs, including: Stripping down and re-assemble hardware peripherals Testing mobile devices, Calibrating, and configuring all printers, etc.
Apply devices to workshop product refurb process and procedures Utilising tools and basic instrumentation.
Multi-metre 's & soldering iron Using proper cleaning materials including safety PPE material Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.
Running Quality Assurance (QA) testing by device through all client test jigs in the workshop environment Prepare periodic inventory or maintain perpetual inventory of tools and equipment.
Core Functional Skills & Capabilities ICT Knowledge Technology Consulting Problem solving Customer Service Teamwork Core Behavioural Competencies Achieving personal work goals & objectives Applying expertise & Technology Following instructions & procedures Delivering Results & Meeting customer expectations Working with people Culture Match Job Match Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage Experience Minimum 2-years' experience in repairing and testing hardware and software applications.
Certifications Electronics Certification COMPTIA Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Ability to work extended /long hours as and when required Workplace / Physical Requirements Full-time Office Based position.
Billable