Job title : Tech Officer: Systems Engineer (Sanlam) Job Location : Western Cape, Bellville Deadline : January 09, 2025 Quick Recommended Links Jobs by Location Job by industries Core Description Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems.
Under general supervision, responsible for installation and operational support of Virtualization Infrastructure and related back-end system Key Deliverables / Primary Functions Plan, coordinate and implement system changes within client specified change windows.
Liaise with the clients, vendors and other partners to ensure minimal disruption to the client's day-to-day business operations.
Manage, own and co-ordinate the technical resolution of service disruptions in a timely manner.
Assist with project delivery.
Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork.
Assist colleagues and contribute to the quality and values Drive a proactive culture to reduce common causes of operational problems.
Understand the requirements of being part of a 24x7 on-call operation Operates closely with associated infrastructure service teams to meet SLA's and resolve problems 1st and 2nd level operational support Back-End infrastructure applications support Core Functional Skills & Capabilities Communication ICT Knowledge IT Infrastructure Teamwork Risk Management Core Behavioural Competencies Job Match Analysing Applying expertise & Technology Deciding & Initiating Action Working with people Minimum Qualifications NQF 4: Grade 12 National Diploma Additional Education -Preferred /Advantage NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Information Technology Experience 2 years' experience in particular field of speciality within a large and highly complex organisation (cloud and platform support) with strong focus in Microsoft and VMWare ICT jobs