Job title : Tech Officer: NGNIS Job Location : Gauteng, Centurion Deadline : January 10, 2025 Quick Recommended Links Jobs by Location Job by industries Core Description Provide a high impact to the NGNEC activities related to MSAN/ISAM cut-over service/ function in Telkom to ensure adequate port availability and effective exchange cut-overs.
Job Responsibilities OUTPUT 1 Ensured Data Integrity SUB-OUTPUTS Identify discrepancy area Analyse discrepancy Solve discrepancy Report back RANGE ISAM/MSAN Node, E10/EWSD Subs Data Information OUTPUT 2 Handled Queries SUB-OUTPUTS Receive and analyze request Process request Provide feedback RANGE Technical T-Agent/ B-Agent Webforce Software In-House Node Commander (EWSD) NMC (E10) Outlook POTS Web Page Servact Broad Access Multi-Server Access Platform OUTPUT 3 Maintained Database SUB-OUTPUTS Provide feedback Identify problem areas/ user requirements Establish data validity and integrity Implement day to day requirements Load/ update information Maintain user access rights Monitor data capturing Evaluate database system performance RANGE ISAM/ MSAN Node E10/ EWSD Subs data information OUTPUT 4 Provided Support SUB-OUTPUTS Analyze request for support/ project/ escalations Determine nature of support Execute support/ project actions Provide feedback Perform escalation in accordance with policy & procedures RANGE Day to day operations M Tables Webforce T-Agent/ B-Agent Node Commander (EWSD) NMC (E10) Telephonic General day to day support ISDN Basic Technical OUTPUT 5 Updated Database SUB-OUTPUTS Analyze information Update database RANGE Outlook NMC (E10) Node commander (EWSD) T-Agent/ B-Agent OUTPUT 6 Updated Information SUB-OUTPUTS Provide feedback Receive and analyze request Analyse information RANGE NMC (E10) Node Commander (EWSD) Software Exchange Specification Items T-Agent/ PMAC Bugs & System Enhancement Core Competencies FUNCTIONAL KNOWLEDGE E10/ EWSD/ Soft switch/ MSAN/ ISAM/ IMS FUNCTIONAL SKILLS Interpersonal; Interpretation; Computer Applications; Decision Making; Problem Solving; Report Writing Techniques ATTITUDES/ LEADERSHIP COMPETENCIES Goal Orientated; Innovative; Assertive; Proactive; Team Player Certifications Education NQF 6: 3 year Diploma/ National Diploma Experience 6 months/ 1 Year relevant experience Additional Information Special Requirements Valid Drivers license Ability to work shifts Ability to work overtime Ability to be on standby/ work overtime Ability to work outside of normal working hours Prepared to travel ICT jobs