Structural InformationJob number: 10008460Job title: Tech Officer: DASJob grade: OP1Group/ BU: OpenserveDivision: OpenserveSpan of control: 0Reports to: ManagementREM Functional Area: TechnicalCore DescriptionTo perform acceptance, commissioning, installation, recovery, repair and maintenance of Telkom Business Systems, voice and non-voice, to satisfy customer needs.Job ResponsibilitiesMaintained ResourcesInspect resourcesReplace and/or Service ResourcesInstalled/Recovered Equipment/Systems/Cabling/Single LinesReceive and analyse request for installation/recovery/cablingObtain installation/recovery details and resourcesInstall/recover equipment/system/cablesPerform functionality testsProvide test results for LAN/Optic Fibre CablingComplete documentationRepaired/Maintained Equipment/Systems/Cabling/Single LinesReceive and analyze fault informationDiagnose/refer faultConduct functionality testsProvide test results for LAN/Optic Fibre CablingUpdate recordsProcessed DocumentationObtain documentationUpdate/verify recordsComplete and/or submit documentationEstablished and Maintained Customer Relations/Liaison/ConsultingReceive and analyse request from role playersDetermine key role playersObtain informationEstablish professional relationshipMaintain professional relationshipInstalled/Repaired Indoor ReticulationReceive instruction/orderPlan/prepare cabling routePrepare Bill of MaterialHaul cableInstall test points/jacksPerform conformance testingClear work areaComplete documentationPerformed Remote ProgrammingReceive order/instructionProgram system equipmentCore CompetenciesFUNCTIONAL KNOWLEDGE: Technical; Network Infrastructure; Products; Policies and Procedures; Software; Switching Environment; Safety Regulation and Standards; Mechanical Aids; CLICK compliance, MiMix Vehicle ComplianceFunctional Skills: Interpersonal; Planning; Analytical; Communicating; Computer Literacy; Technical Equipment Handling; Computer ConfigurationATTITUDES/LEADERSHIP COMPETENCIES: Eager to learn; Customer orientated; Conscientious; Proactive; Dedicated; Quality AwarenessEducationNQF 4: Grade 12 and relevant modular trainingExperience3 Years relevant experienceCertificationsSpecial RequirementsValid Drivers licenseAbility to work after hoursAfter hours call out (stand by)Physical RequirementsColour VisionWork in Confined SpacesWork at HeightsKey StakeholdersAdditional InformationExperience:Ex-/Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.
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