Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
The main purpose of the job is to manage the activities of workshop employees to meet required departmental targets at the required levels of efficiency and service delivery.
Reporting: The role reports to the Director Retail Operations South.
Job Objectives: To ensure you achieve the strategic business plan and objectives.To meet or exceed planned performance against the following KPI's:Parts sales and Gross Profit (GP).Workshop sales and Gross Profit (GP).Materials & Conversions.S & A Expense Control (Profit and Loss Statement).Aftermarket absorption.Operating Income / Margin.To ensure that you and employees comply with all Health and Safety requirements in the execution of their duties.Drive customer satisfaction by ensuring that all activities are customer-centric and value-adding.Ensure that WIP is managed by correctly allocating costs and invoicing work at the earliest opportunity whilst adhering to the Company's work instructions and procedures.Ensure a full staff complement at all times and that procedures are followed in line with relevant policies.Ensure the completion of performance evaluations on a regular basis.Effectively communicate with Business Control to ensure consistency with projections.Coordinate regular meetings with the managers to ensure their profitability and efficiency.To manage, develop and motivate employees in accordance with Company policy and culture.Oversee and maintain compensation plans for all employees as per the company policy.Ensure that all performance touch points and dialogues are completed on a regular basis.Ensure that all Volvo Group policies and procedures are adhered to and that all legislation is complied with.Ensure that the dealer is run as efficiently as possible.Supervise daily staff activities.Effectively plan daily work ensuring efficiency at all times.Allocate available Technicians according to the production plans.Ensure a high level of customer satisfaction is met consistently.Liaise with service advisors to ensure correct completion and processing of documentation.Monitor and control progress of jobs ensuring feedback to service advisors.Ensure relevant technical literature is in place providing guidance where required.Ensure that Technicians comply with the Volvo Standards.Ensure necessary control of workshop equipment, vehicles, and special tools.Observe and follow directives given in policies, instructions as well as SHEQ.Ensure road testing and programming of vehicles according to required standards.Ensure vehicle testing is carried out.Address any issues of poor workmanship immediately.Qualification & Experience Matric / N3.Five (5) years' experience working as a Diesel Mechanic, 2 of which must be in a Team Leader/Supervisor capacity within the workshop environment.Experience in supervision of people.Ability to develop and train.Ability to effectively organize work.Demonstrated leadership skills.Shortlisted candidates must complete and sign personal verification permission, consent and indemnity declarations, to perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary. Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disabilities to apply. Application Closing Date: 07 October 2024 Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better, and safer. Driving progress is our promise to customers, to the industry, and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility, and infrastructure solutions toward a net-zero society.
Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility, and connectivity.
Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care, and mutual respect.
If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.
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