SUMMARY OF POSITION
The Team Leader is responsible for Team and Project supervision and some administrative duties with regards to the Team and Projects. This includes the physical installation of ICT Infrastructure, overseeing the work of others, surveying work sites, coordinating work flow within the team, acting as the Company's liaison and providing on-the-job training to Assistant and Senior Assistant Technicians as needed.
ROLES AND RESPONSIBILITIES
Team Supervision
Lead, direct and support teams on site.
Provide continuous and effective technical and supervisory support to teams on site.
Ensure installations are completed on time and in accordance with the project plan, job schedule, and planned timelines.
Continuously train and upskill Assistant Technicians and Senior Assistant Technicians, teaching them technical skills and installation standards.
Ensure that team members take care of and maintain their provided PPE kits.
Project / Site Management
Accurately determine the scope of work, timelines, materials, and tools required based on the quote provided to the client to complete the project within predetermined timelines. Plan installation accordingly, prior to commencing with the installation.
Ensure project/job documentation is completed and provided to the client for job sign-off.
Draw/update basic floor plans upon completion of the installation.
Ensure that test results are available and complete Certification Documents to submit to the CAD Department.
Provide project status/installation feedback to the Clients and Management on a daily basis.
Identify and report back on potential delays due to problems that may occur in a timely manner.
Installation and General
Continuously deliver quality installations by showing dedication and high attention to detail, demonstrated through installation photos, QA checklists, and limited returns to site to fix faults after installation completion.
Ensure effective housekeeping is done on site; the installation site is always left clean and tidy.
Ability to test all installations to Level 3 specifications and understand the set-up of the tester.
Splicing: Adhere to proper preparation, general neatness of work, and ensure correct splicing of fibre links when completed.
OTDR Testing: Ability to test fibre installation and perform fault finding with OTDR, understanding the set-up of the OTDR.
Administration
Safeguard the condition and maintenance of tools and equipment (drills, splice machines, testers, ladders, etc.) at all times; tools/equipment should not be lost or damaged and should be routinely maintained and cleaned.
Ensure completeness of toolboxes and toolkits, including hand tools; tools should not be lost or damaged and used for the correct applications. Ensure that tool checklists are completed regularly.
Maintain cleanliness and tidiness of company vehicles; vehicles should not be damaged (dents and scratches) and necessary maintenance and upkeep should be done.
Ensure that timesheets are submitted for each job in a timely manner, with overtime correctly submitted.
Responsible for ensuring that the stock issued is correct for the installation that needs to be completed (check stock before leaving the office).
Stock returns should always be done once an installation has been completed, with no other issues regarding stock returns.
Provide WhatsApp updates on site arrival, departure, issues, and project status.
Complete and submit Vehicle Inspection Sheets daily and monthly to the Fleet Adviser or Branch Manager.
Responsible for ensuring that H&S documentation (risk assessments and reporting near misses) is submitted continuously.
General care and maintenance of company PPE.
Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior
JOB REQUIREMENTS
Minimum of Grade 12 or equivalent.
Minimum of 2+ years of experience.
Must be able to handle large scale projects.
Must have knowledge of Project Planning.
Must have sound knowledge of the Company's products and services.
Must have supervisory, leadership, and conflict management skills.
Must be competent with the use of a Certification Tester.
Must be able to read and interpret building/floor plans.
Must understand the correct wiring specifications for the relevant cabling systems.
Must be able to match joints on power skirting and trunking.
Must be able to use the test equipment and interpret results on entry-level testing.
Must be able to use hand tools and fastening materials.
Must have perfect colour vision as plans, wires, and cables are colour-coded.
Must be able to use both hands and have full range of motion in hands and fingers.
Must have good verbal and written communication skills.
Must be available to travel and work overtime as required.
A valid driver's licence.
BEHAVIOURAL REQUIREMENTS
Must be able to motivate and bring out the best in the employees within the team.
Must be able to work independently and as part of a team.
Must have excellent organisational, planning, multitasking, and administrative skills.
Must be able to follow instructions.
Must have exceptional attention to detail, be results and detail-driven, and goal-oriented.
Must be logical, methodical, and proficient.
Must be able to prioritise jobs, perform under pressure, and meet deadlines.
Must be able to manage time efficiently and effectively.
Must consistently maintain a high level of integrity, honesty, and reliability.
Must be willing to take on new responsibilities and challenges.
Must have excellent customer service skills.
Must be dressed professionally at all times.
Must conduct him/herself in an appropriate manner and show respect towards the Company, Clients, Suppliers, Contractors, and fellow employees.
Must have excellent interpersonal and communication skills.
Job Types: Full-time, Permanent
Application Question(s):
What is your salary expectation for this role?
Education:
High School (matric) (Required)
Experience:
Network infrastructure: 2 years (Required)
License/Certification:
Driver's license (Required)
Location:
Durban, KwaZulu-Natal (Required)
Application Deadline: 2024/10/23Expected Start Date: 2024/11/04
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