Team Leader, Cash (Level 2)

Business Segment: Personal & Private Banking To manage a team of Level 2 Cash Consultants who take demand from walk-in customers for any cash related (e.g.
teller, ATM, Forex etc.)
matters whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications Minimum Qualifications Type of Qualification: NQF Level 5 Field of Study: FAIS Accredited Experience Required Client Coverage Personal and Private Banking 3-4 years Previous branch banking experience in the front line (e.g., telling, treasury).
Knowledge of the procedures and the interdependencies of the various functions performed in the branch.
Additional Information Adopting Practical Approaches Articulating Information Challenging Ideas Exploring Possibilities Following Procedures Generating Ideas Making Decisions Producing Output Providing Insights Upholding Standards Banking Process & Procedures Client Retention Customer Acceptance & Review (Consumer Banking) #J-18808-Ljbffr