Team Leader, Cash (Level 2)

Business Segment: Personal & Private BankingTo manage a team of Level 2 Cash Consultants who take demand from walk-in customers for any cash related (e.g. teller, ATM, Forex etc.) matters whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.QualificationsMinimum QualificationsType of Qualification: NQF Level 5Field of Study: FAIS AccreditedExperience RequiredClient CoveragePersonal and Private Banking3-4 yearsPrevious branch banking experience in the front line (e.g., telling, treasury). Knowledge of the procedures and the interdependencies of the various functions performed in the branch.Additional InformationAdopting Practical ApproachesArticulating InformationChallenging IdeasExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsProducing OutputProviding InsightsUpholding StandardsBanking Process & ProceduresClient RetentionCustomer Acceptance & Review (Consumer Banking)
#J-18808-Ljbffr