Team Leader, Cash (Level 2)

Business Segment: Personal & Private BankingLocation: ZA, Western Cape, Cape Town, Cavendish Square Cnr Warwick Street, Main Rd, ClaremontTo manage a team of Level 2 Cash Consultants who take demand from walk-in customers for any cash-related matters (e.g., teller, ATM, Forex etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.QualificationsMinimum QualificationsBranch OperationsForex Skills are a requirement3-4 years previous branch banking experience in the front line (e.g., telling, treasury).Knowledge of the procedures and the interdependencies of the various functions performed in the branch.Additional InformationAdopting Practical ApproachesArticulating InformationExploring PossibilitiesFollowing ProceduresGenerating IdeasMaking DecisionsProducing OutputProviding InsightsUpholding StandardsBanking Process & ProceduresClient RetentionCustomer Acceptance & Review (Consumer Banking)
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