Team Leader, Branch

Business Segment: Personal & Private BankingLocation: ZA, Free State, Bloemfontein, 11 Main StreetTo manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.QualificationsMinimum QualificationsType of Qualification: Diploma (FAIS recognised)Experience RequiredClient Coverage: Personal and Private BankingYears of Experience: 5-7 yearsRelevant FAIS qualification and experience.
Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.Additional InformationDirecting PeopleExploring PossibilitiesMaking DecisionsProducing OutputProviding InsightsBanking Process & ProceduresCustomer Acceptance & Review (Consumer Banking)
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