Team Lead: Bureau

Monitor and manage team and their allocated productivity in line with SLA mandate.
Manage team tasks on allocated task managers in line with SLA mandate.
Ensure staff compliance to divisional and organizational processes, procedures and policies.
External Monitoring: Monitor customer sites and ensure maximum uptime to perform appropriate downloads.
Systems and Distribution Channels Manage and monitor team's data integrity and compliance on internal and external platforms and distribution channels.
Quality Assurance: Ensure Quality assurance checks are completed and communicated to team members and coach rectify where required.
Queries: Assist and complete allocated queries received from internal and external customers and delegate where necessary.
Reporting: Complete daily, weekly, and monthly reports for internal and external stakeholders and distribute accordingly.
Requirements: Matric. Certificate or similar in Team leadership. 2 Years minimum in team leadership role. Advanced Microsoft Office Experience.
Advantageous: Microsoft BI report creating Microsoft Access database creating and management.
Personality: Self-driven
Self Motivator
Strong leadership skills.
Education Languages About UsAltron combines technical expertise with in-depth customer understanding to provide highly differentiated technology solutions that assist our customers to digitally transform. 

Founded in 1965, Altron has a direct presence in South Africa, the Middle East and Australia. In addition, the group's strategic partnerships with leading international technology companies gives it access to leading technology capabilities. 
Most of the group's revenue and headcount is derived from the local market in South Africa, where Altron is headquartered. The group's primary focus is in providing innovative solutions, across a range of verticals, that have a meaningful impact on society by addressing challenges facing communities in South Africa and beyond.
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