Tasting Ambassador - Stellebosch / Brackenfell

Wine Estate in the Stellenbosch / Brackenfell area is looking for a Tasting Ambassador. We are looking for a dynamic and enthusiastic candidate that will be responsible for creating unforgettable guest experiences, conducting wine tastings, and driving sales. The successful candidate will have a passion for wine and a commitment to delivering exceptional customer service.
Responsibilities:

Conduct wine tastings and educate guests on the winery's portfolio of wines
Deliver exceptional customer service and create memorable experiences for guests
Drive sales and meet or exceed monthly sales goals
Maintain cleanliness and organization of the tasting room
Assist with inventory management and restocking of wines
Represent the winery at local events and festivals
Collaborate with the Tasting Room Manager to create new experiences and events
Uphold winery standards and policies to ensure guest and employee safety and compliance

Requirements:

Minimum of 2 years of experience in a customer-facing role, preferably in the wine industry
Knowledge and passion for wine, including winemaking processes, varietals, and regions
Strong sales and customer service skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Availability to work weekends and holidays


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