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Business Unit: Discovery Health
Function: Pharmaceutical
Date: 16 Oct 2024
Discovery Health About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery HealthCare Services (DHCS) DHCS consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams.
The teams under DHCS are:
Health Coaches Southern Rx Pharmacy and Discovery Medical Suppliers Home Care Corporate Clinics Through its teams, DHCS aims to:
Provide quality care by bridging the gaps in the current market with high quality services. Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden. Realize scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste. Brand differentiation by providing members with innovative services that leverage the latest health technology. Key Purpose To ensure that scripts are captured accurately and timeously, and that patients are counselled and that the appropriate generic switching is done for patients to receive their medication on time and in full in accordance with Good Pharmacy Practice. These functions will be performed under the supervision of a pharmacist.
Areas of responsibility may include but not limited to: The successful applicant will be responsible for but not limited to the following job functions:
Accurate capturing of scripts with appropriate generic switching as per the relevant SOP's, GPP and scheme rules Counselling of patients with each new script under the supervision of a pharmacist. Ensure todays work is done today, that all silo's and st42's are up to date. Assist with status 10, 12 and authorizations. Assist with the call center when needed Achievement of department metrics as set out and agreed. Updating patient profiles and templates as necessary. Assisting with incoming queries from customers and patients. Adhere to all pharmacy SOP's. Adhere to all GPP requirements. Assisting with stock takes and cycle counts. Assisting with pre-packing as required. Assisting with picking and packing as required. Attending meetings / team builds/training onsite/offsite from time to time. Adhoc assistance to the Administration Pharmacist. Personal Attributes and Skills Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers. Integrity and Trust – can present the unvarnished truth in an appropriate and helpful manner. Compassion – is available and ready to help. Action Orientated – is action oriented and full of energy for the things he/she sees as challenging. Planning – sets objectives and goals. Learning on the fly – learns quickly when facing new problems. Strong attention to detail Good interpersonal skills Excellent written and verbal skills Stress tolerance Education and Experience Registered with Pharmacy council. 3 - 5 years Post basic pharmacy experience Courrier Pharmacy experience or Retail Pharmacy experience Self-motivated Need to understand the workload and volumes to assist in different areas where needed. Section 21 and Flexgen experience (advantageous) EMPLOYMENT EQUITY
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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