Fedics is in search of a Catering Manager to oversee the day-to-day operational management of a Key Account. The successful candidate will be responsible for maintaining a high-quality standard of deliverables in line with site specific SLA's, manage client relations, perform site visits, support and develop the site management. Overall responsibility is to ensure the site is managed according to budgeted costings and growth targets and to ensure all standards are adhered to in line with best practices.
Duties & Responsibilities:
Take full responsibility and management of the unitNeed to be able to work in a demanding environmentSetting and management of service delivery standardsLead, motivate, train and develop a team of staffImplement and maintain operational controls in line within budgetary requirementsEnsure quality of food preparation, presentation and service is up to Fedics standardsEnsure all Fedics policies and procedures are complied withDaily HR and IR issues (including training, development & performance management)Analyse and pre-empt client needs and possible complaintsTake responsibility for all functions by organizing, preparing & co-ordinatingManagement of all administration, finances, debtors, budgets, etc.Process Fedics paperwork and compile & understand weekly & monthly P & LRelationship building with the client and customers on a daily basis (essential)Must be able to work long hours and over weekends should there be a needStay abreast of latest food trends and best practicesSkills and Competencies:
Strong Business AcumenInterpersonal skillsTime Management skillsComputer SkillsHonest and reliableAttention to detailInnovative approach to streamlining systemsCommunication & organizational skillsAccuracyQualifications:
Matric and Culinary Tertiary qualificationsMinimum of 5 years experience in a similar role/ Management exp Familiar accounting systemsPrevious experience in the Healthcare Space would be highly advantageous.
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