Management LevelSenior AssociateJob Description & SummaryAt PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.ResponsibilitiesOnboardingDelivers the onboarding experience as designed by CoE.Ensures new joiner requirements e.g assign coach, assign buddy, attendance at onboarding is completed.Responds to operations, and inspect trends related feedback from new joiner surveys.Provides feedback and input to CoE on improvements required.Point of contact for new joiners, post recruitment.RetentionTake the lead on the operational requirements for LOS related retention programs (snrs days, interview cycles for retention).Performance & Salary reviewsWork with LoS HCBP to prepare for LOS career round table (moderation) meetings.May facilitate some CRT discussions/ record keeping.Ensures transactional staff receive accurate data for increase processing.Provide refresher training/updates to partners/managers on performance coaching (e.g. Snapshot, CRT, PiP).Provide guidance for Poor performer discussions and ensure Workday is updated accordingly (ensure performance improvement plans are in place).Team Leaders SupportUpskill new Team Leaders (e.g. systems, processes, compliance).Provide guidance to Team Leader through various HC activities.Monitor client team wellbeing and partner with HCBP lead to design and implement initiatives to increase work satisfaction resulting in increased revenue (pulse survey).Provide HC data analytics to the Team leader to support decisions.Provide HC policy guidance.Staff terminationsReview exit interview survey outcomes, identify trends and collaborate with LoS HCBP to formulate solutions.Conduct exit interviews.IR, Disciplinary & grievanceDirect all matters to operations IR for review.Participate in investigations where required.Sit in as HC representative on hearings.Take responsibility for post-hearing activities.Ensure the IR Database is updated accordingly.Exam ResultsAssist with qualifying exam results for relevant LoS –ie. preparation, processing, communications, post results activities.Monitor qualifications status of staff studying and check accuracy of information.Ad-hoc ActivitiesParticipate on and take the lead on assigned annual activities such as GPS, Values, Leave reviews.Act as trusted advisor on policy, leave and staff matters.Act as ambassador on HC Imperatives (e.g. Workday, Values, PwC Professional).DiversityFocus on activities in line with the Transformation Strategy.Support the business in achieving the outcomes indicated in the Employment Equity Plan.Work with business on attracting and retaining diverse talent; ie.e License to Lead, promotion processes etc.StrategyDrive the achievement of the LOS annual strategy as well as the HC Africa strategy taking into account leadership priorities and future business needs.Support business and HCBP's to deliver talent interventions (talent identification, development, coaching, motivation, and ultimate retention) against business needs and the goal of transformation.Strategic Workforce Planning implementation and monitoring.Minimum QualificationsRelevant HC Degree/Diploma.HC certification with in-country professional board (preferable).Experience3 years.Key knowledge & SkillsSound understanding of key HC activities & employee life-cycle.Understanding of policies & employment law.Good team-working ability and mind-set.Good attention to detail.Time-management capabilities and ability to provide fast turn-around without compromising quality.Consultation skills.Investigative skills.Good communication skills – verbal & written.Ability to operate as all-rounder.A good understanding of how people experience change.Innovative.Process thinker.Excellent verbal and written skills and able to work across all management levels.Strategic problem solver.Good project management skills.Agile in working style.Resilient.Travel RequirementsUp to 20%Available for Work Visa Sponsorship?NoJob Posting End DateDecember 7, 2024
#J-18808-Ljbffr