Description
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy.
In staffing and deployment at PwC, your work will focus on managing and optimising the deployment of employees within the organisation, getting the right talent to the right place at the right time.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Responsibilities
Onboarding
Delivers the onboarding experience as designed by CoE
Ensures new joiner requirements e.g assign coach, assign buddy, attendance at on-boarding is completed
Responds to operations, and inspect trends related feedback from new joiner surveys
Provides feedback and input to CoE on improvements required
Point of contact for new joiners, post recruitment
Retention
Take the lead on the operational requirements for LOS related retention programs (snrs days, interview cycles for retention)
Performance & Salary reviews
Work with LoS HCBP to prepare for LOS career round table (moderation) meetings
May facilitate some CRT discussions/ record keeping
Ensures transactional staff receive accurate data for increase processing
Provide refresher training/updates to partners/managers on performance coaching (eg. Snapshot, CRT, PiP)
Provide guidance for Poor performer discussions and ensure Workday is updated accordingly (ensure performance improvement plans are in place)
Team Leaders Support
Upskill new Team Leaders (e.g. systems, processes, compliance)
Provide guidance to Team Leader through various HC activities.
Monitor client team wellbeing and partner with HCBP lead to design and implement initiatives to increase work satisfaction resulting in increased revenue (pulse survey)
Provide HC data analytics to the Team leader to support decisions
Provide HC policy guidance
Staff terminations
Review exit interview survey outcomes, identify trends and collaborate with LoS HCBP to formulate solutions
Conduct exit interviews
IR, Disciplinary & grievance
Direct all matters to operations IR for review
Participate in investigations where required
Sit in as HC representative on hearings
Take responsibility for post-hearing activities
Ensure the IR Database is updated accordingly
Exam Results
Assist with qualifying exam results for relevant LoS –ie. preparation, processing, communications, post results activities
Monitor qualifications status of staff studying and check accuracy of information.
Ad-hoc Activities
Participate on and take the lead on assigned annual activities such as GPS, Values, Leave reviews
Act as trusted advisor on policy, leave and staff matters
Act as ambassador on HC Imperatives (eg. Workday, Values, PwC Professional)
Diversity
Focus on activities in line with the Transformation Strategy.
Support the business in achieving the outcomes indicated in the Employment Equity Plan.
Work with business on attracting and retaining diverse talent; ie.e License to Lead, promotion processes etc.
Strategy
Drive the achievement of the LOS annual strategy as well as the HC Africa strategy taking into account leadership priorities and future business needs
Support business and HCBP's to deliver talent interventions (talent identification, development, coaching, motivation, and ultimate retention) against business needs and the goal of transformation
Strategic Workforce Planning implementation and monitoring
Minimum Qualifications
Relevant HC Degree/Diploma
HC certification with in-country professional board (preferable)
Experience
3 years
Key knowledge & Skills
Sound understanding of key HC activities & employee life-cycle
Understanding of policies & employment law
Good team-working ability and mind-set
Good attention to detail
Time-management capabilities and ability to provide fast turn-around without compromising quality
Consultation skills
Investigative skills
Good communication skills – verbal & written
Ability to operate as all-rounder
A good understanding of how people experience change
Innovative
Process thinker
Excellent verbal and written skills and able to work across all management levels
Strategic problem solver
Good project management skills
Agile in working style
Resilient
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Job Posting End Date
December 7, 2024