Systems Analyst: Service Management Systems

Systems Analyst: Service Management SystemsInterpret specifications to build systems solutions to support business processes, aligned with relevant internal and external governance.Design, develop and maintain automation and integration solutions in accordance with specific business requirements and IT drivers.Provide technical system support and liaise with system vendors to ensure timely resolution of escalated technical issues.ExperienceMin: 5-6 years' experience in Systems Design and Analysis.2-3 years' experience in Systems and Data Integration using a combination of the following platform solutions:Transact-SQLPowerShellJavaScriptIdeal: 2-3 years' experience in a Systems Analysis Role.Qualifications (Minimum)Grade 12 National Certificate / Vocational.Qualifications (Ideal or Preferred)Certification in ITIL.KnowledgeMin: Advanced knowledge and understanding of:Querying Data with Transact-SQL.Systems Implementation and Technical Systems Support.Vendor Liaison and Management.Ideal: Confluence.Advanced knowledge and understanding of:Systems Analysis Methodologies.ITIL Principles and the application thereof.Solid understanding of: Banking systems.Banking business models.Best practices for Quality Assurance (QA).SkillsCommunications Skills.Facilitation Skills.Presentation Skills.Interpersonal & Relationship management Skills.SQL Skills.Web Services.XML.PowerShell.Analytical Skills.Attention to Detail.Conditions of EmploymentA valid driver's license and own vehicle is required.Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06

#J-18808-Ljbffr