Systems Analyst: Server Management Systems

Systems Analyst: Server Management SystemsWe appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to building a brand that we are proud of and earns the trust of our clients.
About the roleAs a System Analyst, you will be responsible for analysing, designing, and implementing solutions to enhance our service management processes. You will collaborate with cross-functional teams to identify system requirements, develop specifications, and ensure the successful integration of technology solutions to optimize service delivery.
Our Ideal Candidate has:Bachelor's degree in information technology - Computer Science or Information Technology – ProgrammingCertification in ITILExperience with Service Management systems i.e. Ivanti ISM, Service Now, CherwellITIL Principles and the application thereofSystems Implementation and Technical Systems SupportBusiness analysis and designSystems Development Life Cycle (SDLC)Databases and Query language (i.e. SQL)Knowledge of API frameworksWeb ServicesXMLSOAPGrade 12 National Certificate / VocationalAt least 3-5 years' experience in Service Management systems Backend AdministrationExperience in progressive database or software development rolesStakeholder relationship engagement and managementResponsibility for delivery in a fast-moving environmentConditions of EmploymentA valid driver's license and own vehicle is required
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