Functieomschrijving
Key Roles and Responsibilities:
Work hand in hand with the Toyota SA (Future Toyota Department)
Initiate and build relationships with Toyota SA business
Engage with Toyota SA business to understand implementation and training requirements
Manage and optimize training solutions for e-Toyota ONE
Monitor Toyota dealership e-Toyota ONE usage
Monitor Toyota dealership progress
Assist with on-site dealer training, support and follow-up
Travel nationally and to BLNS for extended periods
The duties and responsibilities for this position include the following:
Train and equip Toyota dealerships on how to use and implement e-Toyota ONE system and processes
Train individuals and groups on how to use e-Toyota ONE and all related products/modules
Implement and maintain Toyota SA processes
Perform root cause analysis and identify and recreate issues experienced at Toyota Dealerships related to dealer operational processes
Perform needs analysis with Toyota dealerships and communicate any needs and shortcomings with the Toyota SA business team
Monitor Toyota Dealership performance on e-Toyota ONE by studying related reports and resolve issues caused by incorrect processes
Provide weekly reports on e-Toyota ONE dealer implementation progress
Provide monthly reports on e-Toyota ONE dealerships, monitoring their progress and identifying shortcomings
Assist Toyota SA business in identifying and preparing upcoming targeted project implementation
Key Skills:
Problem solving ability
Goal driven
Attention to detail
Ability to perform under pressure
Logical problem solving
Leadership ability
Exceptional communication skills
People skills – management and motivation
Self-motivated and disciplined
Innovative and proactive (using initiative)
Planning and prioritizing skills
Working Hours:
Working hours are from 08h00 to 17h00 with an hour lunch break between 12h00 & 14h00.
Company Benefits:
Medical Aid
Provident Fund
Death & Disability Cover
Study Assistance
20 Annual leave days
This role requires own reliable transport, as most travel will be by road. Wear & Tear, fuel, and toll will be reimbursed.
Required Experience:
Preferred highest education: Grade 12 (Matric)
Completed a Degree or Diploma will be an advantage
I.T knowledge and experience will be an advantage
Advanced MS Excel working knowledge and experience
Experience in the Automotive Industry is beneficial but not a requirement
#J-18808-Ljbffr